Top 10 Fast Food Chains In Customer Satisfaction

[driveby]

1. In-N-Out Burger, Irvine, Calif., 60%

 

2. Raising Cane’s, Baton Rouge, La., 59%

 

3. Giordano’s Pizza, Chicago, 56%

 

4. Chick-fil-A, Atlanta, 55%

 

5. Panera Bread, St. Louis, 54%

 

6. Chipotle, Denver, 52%

 

7. Pei Wei, Scottsdale, Ariz., 51%

 

8. Firehouse Subs, Jacksonville, Fla., 51%

 

9. Taco Tote, El Paso, Texas, 50%

 

10. Qdoba, Wheat Ridge, Colo., 49%

 

 

 

Only been to 4,5 and 6.

 

Not sure that Panera and Chipotle are "fast food" though?

[isleseeya]

only been to Chick fil a...and Panera is not your definition of Fast food imho as well

[tazinib1]

In-And-Out is, by far, my burger joint of choice.

[darin3]

1. In-N-Out Burger, Irvine, Calif., 60% --- From a stone's throw from their corporate office, and remember the day when In-N-Out was only available in Southern California. Fantastic burgers, fries and shakes. Only complaint is that because their fries are SO fresh, they get cold real fast. They never, ever screw your order up.

 

2. Raising Cane’s, Baton Rouge, La., 59% --- Been here a few times; there's one in my wife's hometown back in Louisiana. Real good chicken.

 

3. Giordano’s Pizza, Chicago, 56% --- I'm assuming I've had their pizza, but don't remember.

 

4. Chick-fil-A, Atlanta, 55% --- Been there at least once. Decent.

 

5. Panera Bread, St. Louis, 54% --- Used to order from them when working at an office in California. They screwed my order up at least once, but it was usually fine. Good stuff.

 

6. Chipotle, Denver, 52% --- Meh. Alright I guess.

 

7. Pei Wei, Scottsdale, Ariz., 51% --- I don't think I've been there, but I'm not a hugh fan of Asian foods anyways.

 

8. Firehouse Subs, Jacksonville, Fla., 51% --- Huh, funny to see this here. I had never heard of them until my wife told me about 'em. There's apparently a few in Austin and she's been ravin' about 'em.

 

9. Taco Tote, El Paso, Texas, 50% --- Never had it.

 

10. Qdoba, Wheat Ridge, Colo., 49% --- Never had it.

 

 

 

Only been to 4,5 and 6.

 

Not sure that Panera and Chipotle are "fast food" though?

[detlef]

Gotta echo Darin's sentiment on In and Out fries. Everything else is great but cutting fries to order, as they do, is actually a really bad way to make them. If you cut your fries and soak them in water overnight, they stay crispy much longer after being cooked. In and Out fries get limp crazy fast and it's unfortunate because they seem to make a big deal about how they're cut to order.

 

Also, while I have certainly embraced the southern staple of chicken biscuits, I am simply not down with the Chicken sandwich as done by Chick Fil A (and copied by others). Ironic because my issue is that it's too plain and yet the chicken biscuit which doesn't even have the pickle is, to me, perfection in your hand. Of course, they're like the 4th or 5th option around here for Chicken biscuits so I never go there. If I can't make it to Sunrise Biscuit Kitchen and just have to have one, I'll find a Biscuitville or Bojangles.

Edited January 29, 2009 by detlef

[KnightsOfKnee]

Upon arriving in the NW after growing up in the south, i realized the closest Chick-Fil-A was 1000 miles away, which was heartbreaking.

I contacted Chick-Fil-A regarding a franchise up here, but much to my dissapoinment, they are / were not ready for expansion.

 

They did however send me a coupon for a free sandwich at my neighborhood store.

[wildcat2334]

I usually eat pretty healthy - but I do hit up

 

In N Out, - staple

Chipotle - good chit - there chips are off the charts good

Pei Wei - basically cheaper PF Changs to go............

[Azazello1313]

I can see calling chipotle/qdoba "fast food", but not giordano's, panera or pei wei.

[CaP'N GRuNGe]

Only been to In N Out a few times and Chick-Fil-A once. Burgers are great at In N Out. Really don't care for the fries. Taste to much like a can of shoestring potatoes or something. Chick-Fil-A was pretty good. And we ate inside and they did come to your table and ask if you needed anything. Good service.

Edited January 29, 2009 by CaP'N GRuNGe

[Big Country]

Animal Style Fries at in n out. Doesn;t matter that they get limpy, they are now covered in grilled onions, sauce, etc. and good. Granted, heart attack in a box, but what a way to go.

[Jimmy Neutron]

Pei Wei's is the less formal version of PF Chang's. Not really fast food, but good for a quick bowl of dan dan noodles.

[Egret]

Mmm... Qdoba. I f'n love me some Qdoba.

[TDFFFreak]

Pei Wei's is the less formal version of PF Chang's. Not really fast food, but good for a quick bowl of dan dan noodles.

I've been to Pei Wei a couple of times in other locations and I am just waiting for them to put one in my area of LA. As others have said, it's like PF Changs Jr. Take out PF Changs is what I want half the time, but don't really want to pay the prices and have a little more ease of getting in and out.

 

Speaking of In-N-Out, they are real good and responsive. I complained once to corporate (something I hardly ever do) that their staff was always so darn stingy with their ketchup packets. I got a call from corporate asking me some questions about my issue with the stingy ketchup and about 3 months later they started to offer pump ketchup. I know they didn't change it just because of me, but they were clearly listening.

Edited January 30, 2009 by TDFFFreak

[Kid Cid]

Qdoba is Chipotle's zit covered little sister. That place sucked. You can get margaritas at Chipotles. Now there's a FF chain that knows how to make their food taste good.

[Egret]

Qdoba is Chipotle's zit covered little sister. That place sucked. You can get margaritas at Chipotles. Now there's a FF chain that knows how to make their food taste good.

 

I like the guacamole better at Chiptole, but the burritos are better at Qdoba. I like the seasoning better there, or lack of it.

[darin3]

Headed over to one of my personal favorites: Arby's. They have good curly fries and their French dip w/ cheese is pretty tasty. Rather inexpensive... better than gross-ass McDonald's or the like., IMO.

[Dutch Oven]

Qdoba is Chipotle's zit covered little sister. That place sucked. You can get margaritas at Chipotles. Now there's a FF chain that knows how to make their food taste good.

 

You can get booze at our Qdoba. I don't care for the food that much, but they have booze.

Edited January 30, 2009 by Dutch Oven

[SheikYerbuti]

Ate at a Chipotle's for the first time about a month ago. I give it the

[The Holy Roller]

I've been to Pei Wei a couple of times in other locations and I am just waiting for them to put one in my area of LA. As others have said, it's like PF Changs Jr. Take out PF Changs is what I want half the time, but don't really want to pay the prices and have a little more ease of getting in and out.

 

Speaking of In-N-Out, they are real good and responsive. I complained once to corporate (something I hardly ever do) that their staff was always so darn stingy with their ketchup packets. I got a call from corporate asking me some questions about my issue with the stingy ketchup and about 3 months later they started to offer pump ketchup. I know they didn't change it just because of me, but they were clearly listening.

 

Could you write a letter to my wife. I'd like a little more responsiveness. I can handle the three months.

[loaf]

I have to agree with some of the above. no way giordano's deep dish pizza can in any way be construed as fast food.

[TDFFFreak]

Could you write a letter to my wife. I'd like a little more responsiveness. I can handle the three months.

Was that a sex joke or a general "bitch needs to listen" joke?

[Trojanmojo]

I've been to Pei Wei a couple of times in other locations and I am just waiting for them to put one in my area of LA. As others have said, it's like PF Changs Jr. Take out PF Changs is what I want half the time, but don't really want to pay the prices and have a little more ease of getting in and out.

 

Speaking of In-N-Out, they are real good and responsive. I complained once to corporate (something I hardly ever do) that their staff was always so darn stingy with their ketchup packets. I got a call from corporate asking me some questions about my issue with the stingy ketchup and about 3 months later they started to offer pump ketchup. I know they didn't change it just because of me, but they were clearly listening.

 

There's a Pei Wei in Pasadena/Arcadia on foothill...I've never been inside but just an fyi in case you're ever in that area...

 

I love In n out also but do agree that their fries are kinda weak. All else is the shizzle though:-)

[tazinib1]

Headed over to one of my personal favorites: Arby's. They have good curly fries and their French dip w/ cheese is pretty tasty. Rather inexpensive... better than gross-ass McDonald's or the like., IMO.

 

Really? There french dip was a favorite of mine growing up...god I could eat 3 of them with no problem. When they changed there bread, I was alittle tentative and after tasting it, I will never buy it again. How can you possibly offer a French Dip on chibata bread? It doesn't soak up the juice and it has no flavor. The soft, buttery topped bread of old was the bomb digity. They ruined it IMO by switching bread.

Edited February 3, 2009 by tazinib1

[darin3]

Really? There french dip was a favorite of mine growing up...god I could eat 3 of them with no problem. When they changed there bread, I was alittle tentative and after tasting it, I will never buy it again. How can you possibly offer a French Dip on chibata bread? It doesn't soak up the juice and it has no flavor. The soft, buttery topped bread of old was the bomb digity. They ruined it IMO by switching bread.

I think I saw you say that in the TG thread. I don't remember the old bread but find the ciabatta bread to be OK. In fact, I had another one today.

[Atlanta Cracker]

Gotta echo Darin's sentiment on In and Out fries. Everything else is great but cutting fries to order, as they do, is actually a really bad way to make them. If you cut your fries and soak them in water overnight, they stay crispy much longer after being cooked. In and Out fries get limp crazy fast and it's unfortunate because they seem to make a big deal about how they're cut to order.

 

Also, while I have certainly embraced the southern staple of chicken biscuits, I am simply not down with the Chicken sandwich as done by Chick Fil A (and copied by others). Ironic because my issue is that it's too plain and yet the chicken biscuit which doesn't even have the pickle is, to me, perfection in your hand. Of course, they're like the 4th or 5th option around here for Chicken biscuits so I never go there. If I can't make it to Sunrise Biscuit Kitchen and just have to have one, I'll find a Biscuitville or Bojangles.

 

 

Well, this was about customer service and not necessarily best food quality though I suppose that should be a factor. At any rate every Chick-Fil-A I have ever been to gets you your order really quick and doesn't seem to have the retards that most food chains do including Bojangles (though I do love their biscuits as well). In and Out the one time I ate there seemed to be the same way. On the same playing field I would put 5 Guys Burgers and Fries which recently expanded to our area.