From turbotax - I think they've realized they screwed up and are trying to make things right with the customer.
will i be willing to pay more to ensure that i can e-file whenever? Maybe.
Dear TurboTax Customer,
We want to let you know that Intuit will be refunding any TurboTax credit card charges that were charged to your credit or debit card between 3 p.m. PDT Tuesday, April 17 and 4 a.m. PDT Wednesday, April 18.
We deeply regret the frustration and anxiety you may have experienced trying to e-file your return on April 17.
We worked closely with the IRS to allow taxpayers who were affected by the delay to file their returns until midnight tonight, Thursday, April 19, without penalty. Intuit will also pay any other penalties that customers incur as a result of the delay, although none are anticipated.
We will be contacting you early next week with additional details about this refund. We value your business and appreciate your patience.
Vice President, TurboTax Customer Advocacy