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Anyone else having problems renewing?


drafter

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You'd figure with a minimum of 3-4 pairs that you must own, you'd easily find some laying around.... then agin, they may be scattered across 15 states by now.

 

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At least.... :D

 

I think I left a pair laying on the desk in the Huddle office... but I can't remember that far back.

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And believe you me ... we tried desperately to trade you to them last year ... we couldn't even pay them to take you  :D

 

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:D  not even for used water bottles and old towls  :D

 

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They sent us their garbage just for asking. :D

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But as I waited, on-hold, the music was a lovely melody of symphonic calmness...a nice touch, a classy-act; I would expect nothing-less from the huddle...bravo...I say, bravo, gentlemen........ :D

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Although our customer support is awake 24 hours a day, and they are the ones that can help with any ordering issues you may have.

 

Email: huddlebill@dhdmedia.com

Toll Free: 800-935-5771

 

This link will also get you into your account's help tools.

 

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Those are perfectly reasonable alternatives, but with all due respect, make sure someone fixes the web based signup.

 

I also am experiencing the same issues with the signup process. The form submit seems to be dropping the user name (email address). This in turn leads to an invalid request. Should be simple enough to fix.

 

In addition, the account tools includes an option to renew, but this is the half year subscription from last year. Shouldn't this have been updated to the new pricing and the new year?

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Good morning fellas!

 

Anyone else get the following error when they tried to sign back up?

 

Unable to Process Transaction. 

No username was specified.

For security purposes, you'll be required to

re-enter you payment information 

:D  :D

 

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Between new emails, lost debit cards and a general lack of computer acumen, I simply cal the 800 # every year. Takes about 2 minutes and the chick sounds hot.

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Those are perfectly reasonable alternatives, but with all due respect, make sure someone fixes the web based signup.

 

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You mean have someone research, test and fix a potential problem with our order system? Gee, never thought of that. Thanks. :D

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You mean have someone research, test and fix a potential problem with our order system?  Gee, never thought of that.  Thanks.  :D

 

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Point taken, but frankly neither you or DMD really addressed the issue head on, only offered alternatives. That leaves it to annoying people like me to get on your case. :D

Edited by smithkt
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Between new emails, lost debit cards and a general lack of computer acumen, I simply cal the 800 # every year.  Takes about 2 minutes and the chick sounds hot.

 

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Dangit. When I had to call a couple years ago I got WW.

talk about drawing the short straw.

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Although our customer support is awake 24 hours a day, and they are the ones that can help with any ordering issues you may have.

 

Email: huddlebill@dhdmedia.com

Toll Free: 800-935-5771

 

This link will also get you into your account's help tools.

 

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fwiw I had to signup last yr via phone and they said my EMAIL ADDY was to long so they

gave me a log in and pw and those dont work again :D

 

edit: the last 4 digits thing = last 4 numbers of the cc you last paid with...of course i thought that was for the last 4 of your SS# :D

Edited by keggerz
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Turncrank to get the operator to place the wire in the correct slot on the switchboard. :D

 

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When sky was down there I had him string a can with a REAL LONG STRING to KC. Using a #10 can up here. Sounds a little muffled, but I think they got my cc number. :D

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