soopanuts Posted August 13, 2021 Share Posted August 13, 2021 I'm sure this will get closed/locked quickly, but I can't get a response from the help form so I don't know what else to do. I'm using the latest version of Chrome on Windows 10 and I have to log in multiple times a day when viewing paid content. Can we please get this addressed with a "remember me" type feature? These are table stakes features web sites, especially paid ones. The forums keep me logged in, so why not the paid site? 1 Quote Link to comment Share on other sites More sharing options...
rajncajn Posted August 13, 2021 Share Posted August 13, 2021 1 hour ago, soopanuts said: I'm sure this will get closed/locked quickly, but I can't get a response from the help form so I don't know what else to do. I'm using the latest version of Chrome on Windows 10 and I have to log in multiple times a day when viewing paid content. Can we please get this addressed with a "remember me" type feature? These are table stakes features web sites, especially paid ones. The forums keep me logged in, so why not the paid site? Is your browser possibly blocking cookies from the home page? Quote Link to comment Share on other sites More sharing options...
DMD Posted August 13, 2021 Share Posted August 13, 2021 I am not aware of that issue so it is not common. I'll ask. Does it happen with any other browsers or do you just use the one? Quote Link to comment Share on other sites More sharing options...
heehawks Posted August 13, 2021 Share Posted August 13, 2021 Same thing is happening on my phone, huge pain in the azz. I use android on a Samsung phone. Didn't use to do it, now it does every time I look at the site. Quote Link to comment Share on other sites More sharing options...
keggerz Posted August 14, 2021 Share Posted August 14, 2021 21 hours ago, DMD said: I am not aware of that issue so it is not common. I'll ask. Does it happen with any other browsers or do you just use the one? I only use Chrome and it always logs me out too. Quote Link to comment Share on other sites More sharing options...
stethant Posted August 14, 2021 Share Posted August 14, 2021 (edited) using firefox or chrome, same thing happens to me daily. for weeks/months. Thanks for bringing this up. ETA: I'm on all macs - so this is not windows-related. Edited August 14, 2021 by stethant Quote Link to comment Share on other sites More sharing options...
heehawks Posted August 14, 2021 Share Posted August 14, 2021 Just double checked and it does it on my phone and laptop. Quote Link to comment Share on other sites More sharing options...
Big Country Posted August 15, 2021 Share Posted August 15, 2021 Doing my best @Big John impression here - This sounded familiar, and @soopanuts had the same issue 2 years ago . Looks like whatever fix went in then is no longer working. Quote Link to comment Share on other sites More sharing options...
keggerz Posted August 15, 2021 Share Posted August 15, 2021 19 hours ago, stethant said: using firefox or chrome, same thing happens to me daily. for weeks/months. Thanks for bringing this up. ETA: I'm on all macs - so this is not windows-related. On a Mac, too. Quote Link to comment Share on other sites More sharing options...
chester Posted August 15, 2021 Share Posted August 15, 2021 The company that I work for is having the same problem with Chrome. Our workaround is to stop adblockers or use incognito. Quote Link to comment Share on other sites More sharing options...
soopanuts Posted August 16, 2021 Author Share Posted August 16, 2021 Forums keep me logged in, as do other sites I log into with the same setup. I don't think it is my browser/OS/settings. Thanks for the feedback and hopefully it can be resolved. Appreciate it! 1 Quote Link to comment Share on other sites More sharing options...
slinger Posted August 16, 2021 Share Posted August 16, 2021 I have been getting logged out for the last three years. At least once or twice per day. It's worse at the beginning of the fantasy season, then it's hours for me and I have to log back in. Chrome or Edge, but usually Chrome. Also, on any page with 'Data Density' I have to select the smaller option, every since time, as it never saves this setting. Quote Link to comment Share on other sites More sharing options...
stethant Posted August 16, 2021 Share Posted August 16, 2021 yeah this is still happening - on every computer every day. Quote Link to comment Share on other sites More sharing options...
Bier Meister Posted August 16, 2021 Share Posted August 16, 2021 I remember this from last year. Big nuisance. Quote Link to comment Share on other sites More sharing options...
stevegrab Posted August 16, 2021 Share Posted August 16, 2021 Stuff like this will drive away long time customers. No matter how good the content, if the user interface is bad (being forced to log in for every page is well beyond that) people remember that next time they're asked to renew. I remember a similar issue some years ago when I last had a subscription. Hmm and when I try to post that, I was getting this error, which was also happening several times earlier today. An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.Connection refused You can try again by clicking the button below, or try again later.Try again Quote Link to comment Share on other sites More sharing options...
Shaft Posted August 16, 2021 Share Posted August 16, 2021 1 minute ago, stevegrab said: Stuff like this will drive away long time customers. No matter how good the content, if the user interface is bad (being forced to log in for every page is well beyond that) people remember that next time they're asked to renew. I remember a similar issue some years ago when I last had a subscription. Hmm and when I try to post that, I was getting this error, which was also happening several times earlier today. An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.Connection refused You can try again by clicking the button below, or try again later. Try again This is happening on another fantasy forum I'm a part of also. Quote Link to comment Share on other sites More sharing options...
darin3 Posted August 16, 2021 Share Posted August 16, 2021 3 minutes ago, Shaft said: This is happening on another fantasy forum I'm a part of also. Same here, I think it's a forum software / server issue not directly tied to this site. Quote Link to comment Share on other sites More sharing options...
stevegrab Posted August 16, 2021 Share Posted August 16, 2021 Thanks guys, was not aware of other sites having a similar problem. 1 Quote Link to comment Share on other sites More sharing options...
stethant Posted August 18, 2021 Share Posted August 18, 2021 Sent in a support request but got no response, so trying again. This is suboptimal. Has anyone who had this problem and fixed it have a workaround? It seems to be browser agnostic and clearing the cache does not solve the problem, at least for me. Quote Link to comment Share on other sites More sharing options...
stevegrab Posted August 18, 2021 Share Posted August 18, 2021 1 hour ago, stethant said: Sent in a support request but got no response, so trying again. This is suboptimal. Has anyone who had this problem and fixed it have a workaround? It seems to be browser agnostic and clearing the cache does not solve the problem, at least for me. Have you tried using Incognito mode on Chrome? I saw somebody mention that, and I know sometimes that helps me get around odd issues with sites. I no longer have a huddle account so I cannot see if I have this problem or find a work around. But I do remember it in the past, and it was very annoying and not sure it ever got fully resolved or had a good work around. I was going to recommend opening links from one page using right click and "open link in a new tab" option, but doubt it would operate differently. Quote Link to comment Share on other sites More sharing options...
soopanuts Posted September 22, 2022 Author Share Posted September 22, 2022 Bump. This is back and as annoying as ever. Have to log in on my phone (iOS Safari) and my laptop (MacOS Chrome) every day. Meanwhile, I’ve stayed logged into the forums since last year! Please please please fix this. 1 Quote Link to comment Share on other sites More sharing options...
DMD Posted September 22, 2022 Share Posted September 22, 2022 I will forward this to the tech people. Wasn't aware it happened again. Quote Link to comment Share on other sites More sharing options...
DMD Posted September 22, 2022 Share Posted September 22, 2022 they were already aware and are working on it Quote Link to comment Share on other sites More sharing options...
soopanuts Posted October 19, 2022 Author Share Posted October 19, 2022 Thanks for jumping on it @DMD, but this is still an issue. Really, really frustrating. 1 Quote Link to comment Share on other sites More sharing options...
Dcat Posted October 20, 2022 Share Posted October 20, 2022 (edited) If the Huddle were a free site, then I wouldn't complain. BUT... we pay for this site. So fix the sign in problem already. Its annoying as hell and has been going on for 2+ months now. Remember... this is a PAY site? So either fix it or issue refunds. Edited October 20, 2022 by Dcat Quote Link to comment Share on other sites More sharing options...
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