Hating Technology - help (DSL/Cable/T1 for Small Business)

[WashingtonD]

I'm part of a small business, 25 or so employees and another 40 contractors. Recently we moved our email in house on recommendation by our tech consultants, the reason was a combo of cost, size of email accounts, and some difficulties we were having with our outsource provider and our employees that use Macs (about 65% of the company).

 

Now we are losing email for 4-6 hour chunks literally like once a week, completely unacceptable as our client facing folks are having to explain to clients and prospects why we can't see something they just sent or why we can't send them something they need.

 

The consultant is saying that a T1 line is too slow (slower than a cable modem???) for our business - which does have IP phones and then the server/internet connection.

 

Does that hold water? Are there other options I should be pushing for? T3 seems like it's for much larger organizations, is there a T1 like solution that sits in between T1 and T3?

Appreciate any thoughts!

D

 

Edit - we lose email because Comcast essentially sucks monkey nuts and goes out in our building with regularity. When we lose comcast, we lose our servers connection to the internet and thus the email. We are in an old office building downtown in boston so infrastructure in general is a challenge

Edited May 17, 2012 by WashingtonD

[Caveman_Nick]

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