Trots Posted July 7, 2004 Share Posted July 7, 2004 quote: -------------------------------------------------------------------------------- Originally posted by WW: quote: -------------------------------------------------------------------------------- Originally posted by evil_gop_liars: yea I never got a email conformation. but my credit card did get billed 3 extra times. -------------------------------------------------------------------------------- Please contact our e-commerce vendor at 800-935-5771 and they should resolve that immediately. If they do not to your satisfaction then please send me a personal email and I'll take care of them... er, it. -------------------------------------------------------------------------------- I just noticed that I was billed twice on 6/2. I called that number and the guy said that one of them may be a pre-authorization and I should check with my bank??? It definitely shows 2 charges for $14.00 but he said there was only one invoice on their end. shrug ton_of_b Quote Link to comment
WJW Posted July 9, 2004 Share Posted July 9, 2004 I know this sounds like a broken record, but David and I just can't directly assist with these type of issues. The entire process is outsourced. If you can't get a satisfactory resolution from our support team at 800-935-5771 then shoot me an email and I can push the issue up the ladder. Quote Link to comment
Trots Posted July 9, 2004 Author Share Posted July 9, 2004 I called again and spoke to another rep, she did see the 2 charges and will assist in removing one of them. Quote Link to comment
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