MikesMarauders Posted October 15, 2006 Share Posted October 15, 2006 Yep CBS site is down again Quote Link to comment Share on other sites More sharing options...
alexgaddis Posted October 15, 2006 Share Posted October 15, 2006 An Error Has Occurred We are sorry, but an error occurred while serving your request. You can return to the SportsLine home page, or explore our site index for an expanded list of sports coverage. I am going to firebomb that yumping place Quote Link to comment Share on other sites More sharing options...
Donutrun Jellies Posted October 15, 2006 Share Posted October 15, 2006 Sorry to hear that. Yahoo's working. Quote Link to comment Share on other sites More sharing options...
MikesMarauders Posted October 15, 2006 Author Share Posted October 15, 2006 Sorry to hear that. Yahoo's working. Its back up atleast for now Quote Link to comment Share on other sites More sharing options...
PackerFanX Posted October 15, 2006 Share Posted October 15, 2006 Here is a customer complaint and response from CBS Sportsline that someone sent me. Bandwidth Problems? Discussion Thread Response (Commish Roger) 10/09/2006 02:52 PM I’m sorry if your league members experienced difficulties accessing our site on Sunday. Apparently, a hardware configuration adjustment which should have improved access time had just the opposite effect on some game servers. While most people had an enjoyable Sunday of fantasy football, those fantasy players whose teams resided on the servers affected by the configuration problem, unfortunately, endured sporadic league access. I’ve forwarded your individual league to our tech group with a request that they make sure that every parameter is set correctly to deliver acceptable access times throughout the spike of activity that is a football Sunday. I’m confident that this individual attention from the technical staff will resolve the issue you’ve experienced in accessing your league, and again, I regret not being able to provide you a completely accessible site this weekend. Referencing your request for refund -- I will extend the MONEY BACK GUARANTEE which I’ve copy/pasted below from the site by four weeks for your league. If by the end of week 8 you are still unsatisfied, your request for a complete refund per the Money Back Guarantee will be processed. I’m sure that this will be unnecessary as I feel the technical issue your league experienced is in the process of being resolved completely today. Customer 10/08/2006 11:03 PM I'm EXTREMELY disappointed this year with CBS Sportsline.com. If I remember correctly, we pay a fee to have cbssportline run our fantasy football. This year has been pathetic. The website is down half the time on Sundays. I have 2 separate leagues and on one of my leagues the page half the day stated, "sorry, we're experiencing technical difficulties" and I couldn't even get onto the website. In my other league, the live scoring was updating at all. You would click on the scores and there would be a bunch of zeroes. This year half the page is taken up with advertisements. I see this week GMC covers up half the page. In past weeks it's been the McDonald's advertisements. Well, if you're getting all this money for ads and you charge us in addition to run the site, you think you could invest some of that money and get some servers so this site could run efficiently. I will be recommending that all of our leagues switch over to Yahoo.com or something else because this just continues to get worse and worse. Great for you. I suppose you're having difficulties because you have so many clients that you can't support the demand. Hopefully, you won't have that problem next year as people will begin to look for alternative solutions. This is my 3rd email to you and I have not received a response on any of the prior 2 emails just as I don't anticipate to receive a reply to this one. I guess your customer service is right up there on par with your server bandwidth. Thank you so much for putting a damper on what I otherwise have truly enjoyed in the past, a fun fantasy football season. Quote Link to comment Share on other sites More sharing options...
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