westvirginia Posted March 28, 2008 Share Posted March 28, 2008 Wow, like always you've just got the whole thing figured out. When in doubt, ask the paranoid redneck with a garage full of guns, he'll get you straightened right out. Hey, guns would rust in the garage. They're in the den... Quote Link to comment Share on other sites More sharing options...
detlef Posted March 28, 2008 Author Share Posted March 28, 2008 (edited) Hey, guns would rust in the garage. They're in the den... Actually, I kind of pictured you like Linda Hamilton in T2, like you had some bunker buried under the sand with anti-aircraft guns an chit. BTW, you never answered my question before. When do those of us without swords get to plow you? Edited March 28, 2008 by detlef Quote Link to comment Share on other sites More sharing options...
godtomsatan Posted March 28, 2008 Share Posted March 28, 2008 not paranoid at all....i have almost 20 yrs in retail and the one thing that is constant is that the people that steal or do bad things are not always the ones you would expect to do such things So two people out of however many have a particular complaint about something very specific and you immediately put the employee on watch for sabotage? Sabotage not just of the product they are delivering, but of their wages, which are extremely contingent on the quality of the product? You know what happened? Someone who doesn't like spicy food, had some spicy food and biznatched about it. That's all. Retail, and dipping in the till, is a whole other ballgame than waitservice. Quote Link to comment Share on other sites More sharing options...
godtomsatan Posted March 28, 2008 Share Posted March 28, 2008 Have you ever worked in a restaurant? People will rob you blind. AND... they attract their share of weirdos. Even posing as nice waiters in detlefs restaurant. Especially if he hires college kids. People who rob blind don't stick around. Those who do get caught. It really is that simple. Quote Link to comment Share on other sites More sharing options...
Jimmy Neutron Posted March 28, 2008 Share Posted March 28, 2008 So, what do I tell this guy? I'm glad to see you take customer satisfaction very seriously, too many businesses don't. On the other hand, some customers are just bent over everything in life and the best course of action is to tell them to pound sand. Spend your energy pleasing current and future customers. Quote Link to comment Share on other sites More sharing options...
Yukon Cornelius Posted March 28, 2008 Share Posted March 28, 2008 i can tell you nuthing can be to spicy... unless the person thinks black pepper is 2 spicy, fbluck them Quote Link to comment Share on other sites More sharing options...
Bier Meister Posted March 28, 2008 Share Posted March 28, 2008 around what time did the customers eat? how is the soup held? i am sure you looked into this, but over the coarse of a shift or two soup can reduce and intesify. if there were no other complaints, it's prob not an issue...just a thought. Quote Link to comment Share on other sites More sharing options...
detlef Posted March 28, 2008 Author Share Posted March 28, 2008 around what time did the customers eat? how is the soup held? i am sure you looked into this, but over the coarse of a shift or two soup can reduce and intesify. if there were no other complaints, it's prob not an issue...just a thought. That actually might explain one of the instances because it was towards the end of the night and I did consider that. Though that was the guy who substantiated his complaint with "And I really like hot food". The other guy was at 12:15 at lunch so it was one of the first bowls served. Oh well... I've moved on. Guy #2 hasn't replied to my e-mail and we were reminded last night how much our customers like the place. Quote Link to comment Share on other sites More sharing options...
chester Posted March 28, 2008 Share Posted March 28, 2008 I've moved on. Please do. You're way overworried about how 2 seperate customers disliked your food. 99% like it, you can't please everybody. There are some restaurants that I like and some that I don't. Everybody is the same way. Quote Link to comment Share on other sites More sharing options...
dmarc117 Posted March 28, 2008 Share Posted March 28, 2008 you need to outsource your customer service to india. people that call to complain will just get frustrated and stop. Quote Link to comment Share on other sites More sharing options...
Hugh 0ne Posted March 28, 2008 Share Posted March 28, 2008 Soooooooo, detlef wants to plow westvirgina? Quote Link to comment Share on other sites More sharing options...
Sturphy Posted March 28, 2008 Share Posted March 28, 2008 People who rob blind don't stick around. Those who do get caught. It really is that simple. Keep telling yourself that. Quote Link to comment Share on other sites More sharing options...
detlef Posted March 28, 2008 Author Share Posted March 28, 2008 Soooooooo, detlef wants to plow westvirgina? I'll need photos to confirm that. I'm still under the impression they're Linda Hamilton in T2 or that chick in zmannzz's thread. Quote Link to comment Share on other sites More sharing options...
westvirginia Posted March 28, 2008 Share Posted March 28, 2008 Actually, I kind of pictured you like Linda Hamilton in T2, like you had some bunker buried under the sand with anti-aircraft guns an chit. BTW, you never answered my question before. When do those of us without swords get to plow you? You don't, that's the point. You might want to get yourself a sword before someone who's not nice and has a sword decides he wants what's in your cash drawer. You really think the cops are there to protect you, don't you? Baaaahhhhhh Quote Link to comment Share on other sites More sharing options...
detlef Posted March 28, 2008 Author Share Posted March 28, 2008 You don't, that's the point. You might want to get yourself a sword before someone who's not nice and has a sword decides he wants what's in your cash drawer. You really think the cops are there to protect you, don't you? Baaaahhhhhh Of course, because It's so much better to get into a stand-off involving weapons than hand over the couple $100 in the drawer and calling the insurance company the next day. Quote Link to comment Share on other sites More sharing options...
westvirginia Posted March 28, 2008 Share Posted March 28, 2008 Of course, because It's so much better to get into a stand-off involving weapons than hand over the couple $100 in the drawer and calling the insurance company the next day. Where does it stop. What if the guy wants your wife? Your daughter? I repeat - Baaaaahhhhhhh Quote Link to comment Share on other sites More sharing options...
detlef Posted March 28, 2008 Author Share Posted March 28, 2008 (edited) Where does it stop. What if the guy wants your wife? Your daughter? I repeat - Baaaaahhhhhhh OK, where does it stop? That is, where does the paranoia stop? Face it, you tried to use my restaurant getting robbed as a reason why I should have a gun and were shown quite plainly why that would actually be a stupid freaking idea. So, you move on to the next one. How long until we get to fighting aliens from another planet? Oh, and btw, if you're really Charles Bronson rather than Linda Hamilton, then all bets are seriously off. Edited March 28, 2008 by detlef Quote Link to comment Share on other sites More sharing options...
westvirginia Posted March 28, 2008 Share Posted March 28, 2008 OK, where does it stop? That is, where does the paranoia stop? Face it, you tried to use my restaurant getting robbed as a reason why I should have a gun and were shown quite plainly why that would actually be a stupid freaking idea. So, you move on to the next one. How long until we get to fighting aliens from another planet? Oh, and btw, if you're really Charles Bronson rather than Linda Hamilton, then all bets are seriously off. I'm a logger. Just up from Coos bay Oregon. Quote Link to comment Share on other sites More sharing options...
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