TimC Posted November 25, 2008 Share Posted November 25, 2008 I bought all my appliances from Sears (Kenmore Elite) two years ago when we built this house and haven't had one issue. I bought my parents a dishwasher last year from Sears with no problems at all. This year, the oven I bought for them 15 years ago is starting to go. Soooo, I head to the Sears store at lunch today. I check out this oven since giving my Mom a convection oven with all the bells and whistles like we have would be like giving John McCain a VCR to program. I wanna keep it nice and simple...and relatively affordable for me, of course. I'm talking to the new salesman. I told him I had one question...if they deliver and install on Saturdays. He doesn't know. I want to check out the quality. He knows none of the features. And so on and so on. I know more about ovens than him and I can barely cook toast. He starts asking me about the extended warranty. I said I never buy those things. I know from a friend that the only thing the sales people used to make money off of was selling these extended warranties. I said every oven I've ever heard of has lasted 15 years. He said "they don't build them like that anymore". I'm like . Are you guys selling junk now? Oh noooooo, it's just that the labor is cheap now compared to old (most of these Kenmores are made in Mexico now). Isn't this shooting yourself in the foot to sell some crappy warranty? Anyways, I'll probably just buy online and not deal with the store help. These stores really need to re-evaluate how and why they pay their employees "perks". Quote Link to comment Share on other sites More sharing options...
AtomicCEO Posted November 25, 2008 Share Posted November 25, 2008 Yeah, the guy who tried to sell me my LCD TV said something along the lines of "Oh yeah, these things will break down in a second. You need the warranty." I didn't buy from him. Quote Link to comment Share on other sites More sharing options...
MrTed46 Posted November 25, 2008 Share Posted November 25, 2008 Thanks for posting more proof that the terrorists are winning. Quote Link to comment Share on other sites More sharing options...
detlef Posted November 25, 2008 Share Posted November 25, 2008 I'm trying to muster up the strength not to go into yet another rant about why they shouldn't be called warranties. None the less, we bought a printer the other day just to do photos. $100. Dude wanted to sell me an extended warranty for $35. That's a freaking 1/3 of the price? Are they telling me that 1 out of 3 breaks within 2 years? That's pretty damned shoddy. Quote Link to comment Share on other sites More sharing options...
TimC Posted November 25, 2008 Author Share Posted November 25, 2008 Thanks for posting more proof that the terrorists are winning. When I bought my lawn tractor from Sears 2 years ago, the guy said his boss is gonna be mad at him that I chose not to buy the extended warranty. So I agree with you. Det, I'd be interested on the thoughts. Tina wants to head up there this weekend and check them out with me since I'm basically "the carrier of money" in her world. I'd like to have some ammo since I enjoy messing with the help. Quote Link to comment Share on other sites More sharing options...
detlef Posted November 25, 2008 Share Posted November 25, 2008 When I bought my lawn tractor from Sears 2 years ago, the guy said his boss is gonna be mad at him that I chose not to buy the extended warranty. So I agree with you. Det, I'd be interested on the thoughts. Tina wants to head up there this weekend and check them out with me since I'm basically "the carrier of money" in her world. I'd like to have some ammo since I enjoy messing with the help. It's just a matter of semantics really. They're not selling warranties, they're selling insurance. It just irritates me and I'm always quick to mention that. "You mean insurance, right? An insurance policy on my TV?" "No, it's an extended warranty." "No, it's not. A warranty is something you give me for free because you believe that your product is so good, you'll never have to fix it or repair it. When someone pays a little money to protect themselves from the possibility of paying out more if something bad happens? That's called insurance." Quote Link to comment Share on other sites More sharing options...
BeeR Posted November 25, 2008 Share Posted November 25, 2008 Far as I can tell most warranties (ie the "built in" ones not extended) are a joke anyway because you're resposnible for shipping the damn thing to the company. In that sense if you want the security AND convenience of being covered and it's cheap enough, an extended warranty MIGHT make sense - I almost bought one for a $50 DVD player that was I think $8 because I'd just bought a cheaper DVD player earlier that broke just a few days after the whopping 90 day warranty and f*** having to ship it back to wherever. Quote Link to comment Share on other sites More sharing options...
AtomicCEO Posted November 25, 2008 Share Posted November 25, 2008 "Now, lets talk rust-proofing. These Colecos'll rust up on ya like that! (Shut up, Gil, close the deal!)" Quote Link to comment Share on other sites More sharing options...
TimC Posted December 4, 2008 Author Share Posted December 4, 2008 I bought it today at lunch. The 5-year warranty was $120.00. That was like 25% of the purchase price. I got a different guy that didn't call his products 'crap'. Guy tried a little, but I said if it breaks I'll just buy another oven for the $500.00 it cost me. No biggie. Quote Link to comment Share on other sites More sharing options...
driveby Posted December 4, 2008 Share Posted December 4, 2008 I bought it today at lunch. The 5-year warranty was $120.00. That was like 25% of the purchase price. I got a different guy that didn't call his products 'crap'. Guy tried a little, but I said if it breaks I'll just buy another oven for the $500.00 it cost me. No biggie. You do know you just cost that guy about 90% of his commission. Quote Link to comment Share on other sites More sharing options...
TimC Posted December 4, 2008 Author Share Posted December 4, 2008 You do know you just cost that guy about 90% of his commission. But he will always have a job pushing my car around when gas prices get too high again. Quote Link to comment Share on other sites More sharing options...
Azazello1313 Posted December 4, 2008 Share Posted December 4, 2008 the moral of the story being, don't give someone a frigging oven as a christmas present. what did they get for their birthday, a garbage disposal? Quote Link to comment Share on other sites More sharing options...
TimC Posted December 4, 2008 Author Share Posted December 4, 2008 the moral of the story being, don't give someone a frigging oven as a christmas present. what did they get for their birthday, a garbage disposal? Last Christmas it was a dishwasher. I am slowly remodeling their kitchen one appliance at a time. I bought them a fridge a couple years back. New countertops will be next Christmas probably. Seriously. Birthdays are usually gift cards for restaurants. Why do you hate my parents, Az? Sure, my Dad used to beat me and lock me in the crawl space under the house for weeks on end, but he would normally draw the line at stuffing me in the oven when it wasn't a holiday most times....I know he loved me. Quote Link to comment Share on other sites More sharing options...
Savage Beatings Posted December 4, 2008 Share Posted December 4, 2008 [Fargo] Yeah, but they install that Trucoat right there at the factory. [/Fargo] Quote Link to comment Share on other sites More sharing options...
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