chonchito Posted September 2, 2005 Share Posted September 2, 2005 i'm the commissioner for my league and we are having problems. i'll try to lay this out as best as i can b/c it's kind of confusing to describe in writing. I have two owners that each time they accept an invitation to join the league, they take over the other one's information. Each one should have his own team, but when I send one the invite and he accepts, the other one's acceptance of the invitation becomes invalid. Somehow one of the two upon first receiving and accepting his invitation took over the other person's team and still had his own. I can't seem to get both of them accepted at the same time. How do I fix this? As of now, one person, call him A, when he logs in, logs in for another's person's team. On the commissioner's set up page, it does not show that A has accepted his invitation. I emailed sportsline who told me to call and when you call, it says they don't do tech support. Can anyone help me? It would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
FredGSanford Posted September 2, 2005 Share Posted September 2, 2005 Are they both using the same login/password? Are they both using the same computer? Quote Link to comment Share on other sites More sharing options...
chonchito Posted September 2, 2005 Author Share Posted September 2, 2005 Are they both using the same login/password? Are they both using the same computer? 963084[/snapback] They are not both using the same computer. As for the login password, I assume that they're different. The league has its password and I send them the email invite with the link in it. Isn't all they have to do is click on the link and set a password? Everyone else in the league has not had a problem. Quote Link to comment Share on other sites More sharing options...
FredGSanford Posted September 2, 2005 Share Posted September 2, 2005 Isn't all they have to do is click on the link and set a password? 963091[/snapback] That's how it has always worked. We did have a similar situation a few years ago when two guys shared the same login/password. I don't know what else could be wrong. What phone number did you use for support? They once gave me a support number, try this: (954) 489-4115. Good Luck! Quote Link to comment Share on other sites More sharing options...
chonchito Posted September 2, 2005 Author Share Posted September 2, 2005 That's how it has always worked. We did have a similar situation a few years ago when two guys shared the same login/password. I don't know what else could be wrong. What phone number did you use for support? They once gave me a support number, try this: (954) 489-4115. Good Luck! 963123[/snapback] When they responded to my email, they gave me the # 1-877-commish. not a direct number w/an area code. Quote Link to comment Share on other sites More sharing options...
Roo Posted September 2, 2005 Share Posted September 2, 2005 I would try deleting both teams, tell the coaches to change their passwords/login, and then reinvite them. I can't imagine that not working. Quote Link to comment Share on other sites More sharing options...
chonchito Posted September 2, 2005 Author Share Posted September 2, 2005 I would try deleting both teams, tell the coaches to change their passwords/login, and then reinvite them. I can't imagine that not working. 963161[/snapback] i've actually tried that already and the same thing keeps happening. when they accept their invites, does it then ask for a log in/password. actually, i haven't tried that b/c i only deleted one of them. maybe if i delete both that would change things. thanks Quote Link to comment Share on other sites More sharing options...
KUBJPO01 Posted September 2, 2005 Share Posted September 2, 2005 e-mail sportsline and let them know about the problem. They have been very good about getting back to me in the past about concerns. Quote Link to comment Share on other sites More sharing options...
sunysteelfly76 Posted September 2, 2005 Share Posted September 2, 2005 e-mail sportsline and let them know about the problem. They have been very good about getting back to me in the past about concerns. 963295[/snapback] You must be one of the lucky few. Quote Link to comment Share on other sites More sharing options...
Roo Posted September 2, 2005 Share Posted September 2, 2005 They are real good with me too - I think being commish helps - they get back to me within a few hours. Quote Link to comment Share on other sites More sharing options...
Avernus Posted September 2, 2005 Share Posted September 2, 2005 I would delete the owner of both of the teams and put in their e-mail addy's again... Tell them to make sure they register a name 1st, I've had problems with owners accepting the invite before registering and having minor type glitches... But, deleting the owner's, not the whole team...and then having them get a new invitation may solve this problem... Quote Link to comment Share on other sites More sharing options...
Avernus Posted September 2, 2005 Share Posted September 2, 2005 They usually take at least a week to respond to me.. Quote Link to comment Share on other sites More sharing options...
chonchito Posted September 2, 2005 Author Share Posted September 2, 2005 ok. i tried deleting both owners and teams and one of the guys got in no problem, the other still gets the other guy's name when logging in. Quote Link to comment Share on other sites More sharing options...
chonchito Posted September 2, 2005 Author Share Posted September 2, 2005 I would delete the owner of both of the teams and put in their e-mail addy's again... Tell them to make sure they register a name 1st, I've had problems with owners accepting the invite before registering and having minor type glitches... But, deleting the owner's, not the whole team...and then having them get a new invitation may solve this problem... 963665[/snapback] how do they register a name prior to getting the invitation? Quote Link to comment Share on other sites More sharing options...
Avernus Posted September 2, 2005 Share Posted September 2, 2005 how do they register a name prior to getting the invitation? 963823[/snapback] They go to www.sportsline.com and register for an account. Then click the invitation, the invitation allows you to log into your account and locks you onto that team.... Quote Link to comment Share on other sites More sharing options...
satelliteoflovegm Posted September 3, 2005 Share Posted September 3, 2005 At work if I use a computer and log in when I get back it remembers my login. Cookies I believe. If the one guy ever used the others comp. it might still be reading the other guys cookies. I have, at work logged on to cbs and gotten another guys account, he should try signing out the other guy and trying from there. I sign out because i don't want anyone screwing with my commissioner settings. hopefully not already mentioned, if so sorry. Quote Link to comment Share on other sites More sharing options...
Avernus Posted September 3, 2005 Share Posted September 3, 2005 At work if I use a computer and log in when I get back it remembers my login. Cookies I believe. If the one guy ever used the others comp. it might still be reading the other guys cookies. I have, at work logged on to cbs and gotten another guys account, he should try signing out the other guy and trying from there. I sign out because i don't want anyone screwing with my commissioner settings. hopefully not already mentioned, if so sorry. 964777[/snapback] same here....I always sign out...that's what he did wrong... Quote Link to comment Share on other sites More sharing options...
Chief Dick Posted September 3, 2005 Share Posted September 3, 2005 I think the problem here is your 2 owners are Siamese twins. Quote Link to comment Share on other sites More sharing options...
Runner Posted September 3, 2005 Share Posted September 3, 2005 Have the owner clear his cookies first, then log out of his browser. After that, have him go to the email, then click the link to the league. This should solve his problem. Quote Link to comment Share on other sites More sharing options...
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