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computer issue -- fried computer


Czarina
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Guys,

My computer just up and died about a month ago. Went to turn it on one morning and there was just nothing happening. I thought it might be the power supply. The guy at the computer store told my husband the motherboard was fried and there wasn't much sense in repairing. It's an OLD machine, so it seems reasonable.

 

Here's the problem though...we can't get any of the info off the hard drive. They said they tried but couldn't get anything. Suggested we would need to have a specialist deal with it to the tune of around $1000 to retrieve the data.

 

Does this sound typical? Couldn't we just take out the old hard drive and hook it up to a new computer? Would the death of the motherboard cause the hard drive to die too?

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Guys,

My computer just up and died about a month ago. Went to turn it on one morning and there was just nothing happening. I thought it might be the power supply. The guy at the computer store told my husband the motherboard was fried and there wasn't much sense in repairing. It's an OLD machine, so it seems reasonable.

 

Here's the problem though...we can't get any of the info off the hard drive. They said they tried but couldn't get anything. Suggested we would need to have a specialist deal with it to the tune of around $1000 to retrieve the data.

 

Does this sound typical? Couldn't we just take out the old hard drive and hook it up to a new computer? Would the death of the motherboard cause the hard drive to die too?

 

Do you have any computer nerd friends? I could list steps of troubleshooting, but they probably wouldn't make much sense.

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Step 1: hook it up to another computer.

 

didn't work?

 

Step 2: put it in an air-tight, moisture-free ziplock bag, put in freezer overnight, hook it up to computer, try again.

 

didn't work?

 

Step 3: create an air-tight, absolutely dust-free environment in a bedroom, disassemble harddrive, insert platter into another harddrive that you already bought and have in the same room with you... or hire a service.

 

Yikes. Do NOT disassemble the hard drive. That's where the gremlins live.

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Step 1: hook it up to another computer.

 

didn't work?

 

Step 2: put it in an air-tight, moisture-free ziplock bag, put in freezer overnight, hook it up to computer, try again.

 

didn't work?

 

Step 3: create an air-tight, absolutely dust-free environment in a bedroom, disassemble harddrive, insert platter into another harddrive that you already bought and have in the same room with you... or hire a service.

 

ARe you sure this procedure is for a computer???? :wacko:

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Aight, this is really dumbed down and is super easy. Buy this http://www.geeks.com/details.asp?invtid=BL...1PL&cat=HDD and stick the old drive in it. hook it up using usb. Now you have access to the old drive and can also use it as an auxiliary drive.

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Stick in another computer, change jumper settings from master to slave.

 

Should see it, if not use a program like Stellar Phoenix to recover the files.

 

Can a motherboard fry a hard drive? Sure, but rare.

Usually the only time you can't get the info off yourself is if the drive won't spin the platters.

If it spins, it may not be recognized by the operating system, but can still get the files off it.

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Aye, only if it makes it head crash or destroys the boot sector part of the drive.

If the registry data portion of the drive gets damaged, it's harder to get the info back since it doesn't have the reference points anymore.

 

More likely that a power supply would "fry" it though.

Edited by Riffraff
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Aye, only if it makes it head crash or destroys the boot sector part of the drive.

If the registry data portion of the drive gets damaged, it's harder to get the info back since it doesn't have the reference points anymore.

 

More likely that a power supply would "fry" it though.

 

You could hook it to an o/s that doesn't use registers. I mean I can't think of any that don't have registers other than LINUX.

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Guys,

My computer just up and died about a month ago. Went to turn it on one morning and there was just nothing happening. I thought it might be the power supply. The guy at the computer store told my husband the motherboard was fried and there wasn't much sense in repairing. It's an OLD machine, so it seems reasonable.

 

Here's the problem though...we can't get any of the info off the hard drive. They said they tried but couldn't get anything. Suggested we would need to have a specialist deal with it to the tune of around $1000 to retrieve the data.

 

Does this sound typical? Couldn't we just take out the old hard drive and hook it up to a new computer? Would the death of the motherboard cause the hard drive to die too?

 

That does sound like a typical cost for data retrieval. I had to have this done and used a company in NH about 4 years back. It cost a bit more than that.

 

As far as the death of the motherboard causing the death of the HD, My guess would be that whatever caused the death of the MB also caused the death of the HD. Maybe a power surge or a short circuit. Maybe one of the kiddies spilled something and didn't tell Mommy and Daddy.

 

The advice on how to hook up the HD is good. You could also try Polk's Puppy Linux to boot the computer and see if you can access the HD from within that OS.

 

Whatever happens, when you buy a new computer make sure you get an external HD. No matter how tight your budget is, if you are going to keep crucial data on your computer system you should have a method of backing it up. Spend less on the computer if necessary and just make sure you keep back-ups. Or buy a sleeve of CD-Rs for a buck a pop and burn records of things you need.

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Aye, only if it makes it head crash or destroys the boot sector part of the drive.

If the registry data portion of the drive gets damaged, it's harder to get the info back since it doesn't have the reference points anymore.

 

I have a $30 piece of software that can recover info off an NTFS drive after the boot sector was corrupted.

 

So, Czar... plug it into another computer and if you can hear it spin up, there's good odds you can recover the data for a lot less than $1000. If it doesn't spin at all, or if it regularly makes a bunch of loud clicking noises (whssssssSSSHH-CLICK, whssssssSSSHH-CLICK, whssssssSSSHH-CLICK) , it's probably not going to be worth recovering.

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I have a $30 piece of software that can recover info off an NTFS drive after the boot sector was corrupted.

 

So, Czar... plug it into another computer and if you can hear it spin up, there's good odds you can recover the data for a lot less than $1000. If it doesn't spin at all, or if it regularly makes a bunch of loud clicking noises (whssssssSSSHH-CLICK, whssssssSSSHH-CLICK, whssssssSSSHH-CLICK) , it's probably not going to be worth recovering.

 

This is what cost the $$

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I have a $30 piece of software that can recover info off an NTFS drive after the boot sector was corrupted.

 

So, Czar... plug it into another computer and if you can hear it spin up, there's good odds you can recover the data for a lot less than $1000. If it doesn't spin at all, or if it regularly makes a bunch of loud clicking noises (whssssssSSSHH-CLICK, whssssssSSSHH-CLICK, whssssssSSSHH-CLICK) , it's probably not going to be worth recovering.

 

If that doesn't work, there are a ton of retrieval companies around. I have no experience w/ them, but here's one that sounds reasonable:

http://www.aerodr.com/?gclid=COTg1PLUgJQCFQ4hnAod3Hf9WQ

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The world isn't going to come to an end totally if I don't get the data off there. I did do a huge backup a few months ago, but I ihave photos and Nick's iTunes library on there, stuff like that.

 

Hubby is going to pick up the doorstop today.

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You should probably still be able to get info and files of the hard drive.

 

I had one going bad about two years ago.The computer would only boot up half of the time,sometimes programs wouldn't work.Put the new on in formatted,etc,changed the jumpers on my old one to slave and was able to pull all the files I needed.

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