AtomicCEO Posted May 18, 2009 Share Posted May 18, 2009 I just got an email from some website that I did an inquiry with a while ago. I shouldn't have given them my email address, but they are legitimate so I figured they wouldn't send me illegal spam. I go the the unsubscribe link (something you should actually avoid with non-legitimate companies), and it tells me "This may take 10 days to process your request". BS. 10 days? Is someone printing these requests out and putting them in the inbox of an elderly woman to process? I've managed listservs and mailing lists, and these things are automated. They happen instantly, or a script processes the requests once a day if you're really terrible. This 10 days is either a blatant lie, or you have no idea how to run systems and you will never ever get my business. Is there a point where "We will process your unsubscribe request in the next business year" becomes illegally long? Quote Link to comment Share on other sites More sharing options...
skylive5 Posted May 18, 2009 Share Posted May 18, 2009 I go the the unsubscribe link (something you should actually avoid with non-legitimate companies), and it tells me "This may take 10 days to process your request". Better than "We will get to it when we get to it." Quote Link to comment Share on other sites More sharing options...
tazinib1 Posted May 18, 2009 Share Posted May 18, 2009 I thought this was gonna be about Spam. I love spam and eggs over rice...god I'm getting hungry now. Quote Link to comment Share on other sites More sharing options...
i_am_the_swammi Posted May 18, 2009 Share Posted May 18, 2009 I find it interesting that spam spelled backwards is maps. Quote Link to comment Share on other sites More sharing options...
DMD Posted May 18, 2009 Share Posted May 18, 2009 I just got an email from some website that I did an inquiry with a while ago. I shouldn't have given them my email address, but they are legitimate so I figured they wouldn't send me illegal spam. I go the the unsubscribe link (something you should actually avoid with non-legitimate companies), and it tells me "This may take 10 days to process your request". BS. 10 days? Is someone printing these requests out and putting them in the inbox of an elderly woman to process? I've managed listservs and mailing lists, and these things are automated. They happen instantly, or a script processes the requests once a day if you're really terrible. This 10 days is either a blatant lie, or you have no idea how to run systems and you will never ever get my business. Is there a point where "We will process your unsubscribe request in the next business year" becomes illegally long? Most legitimate places either have it entirely automated to remove your name immediately or no longer than the end of that day. Quote Link to comment Share on other sites More sharing options...
Big John Posted May 18, 2009 Share Posted May 18, 2009 Like the Do Not Call list with the bunch of loopholes. They have 31 days to put you on it though it should be an automated process. Quote Link to comment Share on other sites More sharing options...
rajncajn Posted May 18, 2009 Share Posted May 18, 2009 Just put them on ignore. Quote Link to comment Share on other sites More sharing options...
NAUgrad Posted May 18, 2009 Share Posted May 18, 2009 (edited) I just got an email from some website that I did an inquiry with a while ago. I shouldn't have given them my email address, but they are legitimate so I figured they wouldn't send me illegal spam. I go the the unsubscribe link (something you should actually avoid with non-legitimate companies), and it tells me "This may take 10 days to process your request". BS. 10 days? Is someone printing these requests out and putting them in the inbox of an elderly woman to process? I've managed listservs and mailing lists, and these things are automated. They happen instantly, or a script processes the requests once a day if you're really terrible. This 10 days is either a blatant lie, or you have no idea how to run systems and you will never ever get my business. Is there a point where "We will process your unsubscribe request in the next business year" becomes illegally long? I believe this is in direct violation of the Can-Spam laws of 2004, http://www.ftc.gov/bcp/edu/pubs/business/e...erce/bus61.shtm. Actually the law gives them 10 days to take care of it. You could send an email to abuse@(the company that they used to send the email) to report it as spam if you want to. That will get them to move quicker most likely. Edited May 18, 2009 by NAUgrad Quote Link to comment Share on other sites More sharing options...
AtomicCEO Posted May 18, 2009 Author Share Posted May 18, 2009 Most legitimate places either have it entirely automated to remove your name immediately or no longer than the end of that day. The huddle's unsubscribe was instantaneous and successful. I still get it on my main email, but I had to unsubscribe for my 30-40 aliases. Quote Link to comment Share on other sites More sharing options...
MikesVikes Posted May 18, 2009 Share Posted May 18, 2009 I find it interesting that spam spelled backwards is maps. I always felt that way about detlef. Quote Link to comment Share on other sites More sharing options...
geeteebee Posted May 18, 2009 Share Posted May 18, 2009 They probably have to fill out a TPS Report. Quote Link to comment Share on other sites More sharing options...
cdrudge Posted May 19, 2009 Share Posted May 19, 2009 I work for a web development company and have dealt with several companies that have mailing lists. Usually things are automated and your request is processed immediately. However there has been a few cases where the company has farmed out a particular mailing for whatever reason to a different third party. In those cases, a list of contacts was generated and forwarded to the third party. Once that's done, it's not practical to pull individual names back out after the data has been sent. Quote Link to comment Share on other sites More sharing options...
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