i_am_the_swammi Posted January 28, 2008 Share Posted January 28, 2008 (edited) What is wrong with that ? Nothing at all....I am as amazed as you that a New Yorker, of all people, would be construed as lazy, rude, and thoughtless. Just givin ya the business there, Whomp. Edited January 28, 2008 by i_am_the_swammi Quote Link to comment Share on other sites More sharing options...
Big Country Posted January 28, 2008 Share Posted January 28, 2008 Ah, the tactful route as to not ruffle any feathers...I like it. On second thought, since Whomp stated that this lady could take her business anywhere, and certainly doesn't want to do ANYTHING to potentially put her on the spot/in a defensive mode, the best approach might be to just casually mention to her that it is "bad form" to include your pricing in an email that your competitors will also be viewing. What i'd do: I'd call her and thank her generously for her business, letting her know that in today's tough business climate, it is long-time customers like her that Whomp can rely on going forward. At that point, she should be plenty full of herself, after basking for several minutes in Whomp's praise. it is now that i would casually say" Hey, Mrs. so-and-so, I was hoping you could do me a big favor in the future. I'm not sure if you realized it or not, but my pricing was incldued in the email that you sent. If there is any way in future correspondance that this could be omitted, it would mean a lot to me, as it is compnay-sensitive info.". And I would leave it at that forever. The double question mark (??) is actually more important than the actual questions. Just ask whomp's boss. Quote Link to comment Share on other sites More sharing options...
Bier Meister Posted January 28, 2008 Share Posted January 28, 2008 i knew it was too good to last Rupaul will be a great addition to your team ..especially in the locker room there is no one named rupaul listed on our scouting reports. are you giving your special endorsement of this person? Quote Link to comment Share on other sites More sharing options...
isleseeya Posted January 28, 2008 Share Posted January 28, 2008 you didn't get the memo, did ya? your locker was clean out after the season and a box was left ouside of the facilities.... an "aquaintance" of yours named rupaul signed for it. there is no one named rupaul listed on our scouting reports. are you giving your special endorsement of this person? i was just replying to your initial post Quote Link to comment Share on other sites More sharing options...
NSab Posted January 28, 2008 Share Posted January 28, 2008 My clients understand, 1. That i give them the best service and pricing and not to share it with competitors Quote Link to comment Share on other sites More sharing options...
Cunning Runt Posted January 28, 2008 Share Posted January 28, 2008 I'd mention it in person next time around in a joking "oh..by the way" manner. DO NOT go out of your way to make an issue out of it. That would b the biggest mistake you could possibly make 'cause no matter how you slice it, you're correcting her and customers do not like to be corrected. Period. End of sentence. Seriously. Quote Link to comment Share on other sites More sharing options...
Kid Cid Posted January 28, 2008 Share Posted January 28, 2008 I'd mention it in person next time around in a joking "oh..by the way" manner. DO NOT go out of your way to make an issue out of it. That would b the biggest mistake you could possibly make 'cause no matter how you slice it, you're correcting her and customers do not like to be corrected. Period. End of sentence. Seriously. I gotta agree with this. Something like this can be address in a face to face, but only as an aside, not as a primary issue. Quote Link to comment Share on other sites More sharing options...
AtomicCEO Posted January 28, 2008 Share Posted January 28, 2008 One of the guys I negotiate pricing with has twice sent me an email while accidentally quoting the history of long internal conversations about what price they are willing to bear. That's nice. It's much easier to know what to counter with when he sends you "We can't go higher than x", but down below the accounting department has said "It's worth y to us". Quote Link to comment Share on other sites More sharing options...
Caveman_Nick Posted January 28, 2008 Share Posted January 28, 2008 Question Whomp: Has this woman, or any other customer of your called you up and said "I can get XYZ fabric from ZYX company for a (some amount). Beat the price and I will buy yours." Quote Link to comment Share on other sites More sharing options...
isleseeya Posted January 28, 2008 Share Posted January 28, 2008 Question Whomp: Has this woman, or any other customer of your called you up and said " you are a handsome & magnificent beast , and i could care less what your price is , just dealing with you gives me goosebumps and makes me blush uncontrollably. Quote Link to comment Share on other sites More sharing options...
whomper Posted January 29, 2008 Author Share Posted January 29, 2008 Question Whomp: Has this woman, or any other customer of your called you up and said "I can get XYZ fabric from ZYX company for a (some amount). Beat the price and I will buy yours." Sorry I missed this CN but to answer your question ..Yes. That happens a lot. Pricing on commodity laces is not a big secret. My problem with this is the fact that since an emloyee that used to work at my company now works at the competitor who was on the emails company so now the guy knows the exact pattern i have up there when he would have normally known stugatz. He can try and source my pattern and backdoor me. My relationship is strong with this woman but this guy is a major undercutter. He works on margins that most people would just pass on the order instead of taking. Business is extremely tight right now. I busted my balls getting this on their line (I sampled them this on my columbus trip) I also just think it was tacky.. Quote Link to comment Share on other sites More sharing options...
montster Posted January 30, 2008 Share Posted January 30, 2008 My clients understand, 1. That i give them the best service and pricing and not to share it with competitors i'm afraid to ask what No. 2 is. Quote Link to comment Share on other sites More sharing options...
darin3 Posted January 30, 2008 Share Posted January 30, 2008 i'm afraid to ask what No. 2 is. Ask Najeh Davenport. Quote Link to comment Share on other sites More sharing options...
muck Posted January 30, 2008 Share Posted January 30, 2008 1) IMO, you should say something. Business is too competitive for your pricing and patterns to be floating around in someone elses' files. 2) You should say it in person. 3) You should say it only after expressing a very sincere and heart-felt amount of thanks for the current business and the long-term relationship. Quote Link to comment Share on other sites More sharing options...
darin3 Posted January 30, 2008 Share Posted January 30, 2008 1) IMO, you should say something. Business is too competitive for your pricing and patterns to be floating around in someone elses' files.2) You should say it in person. 3) You should say it only after expressing a very sincere and heart-felt amount of thanks for the current business and the long-term relationship. Wise advice here. Quote Link to comment Share on other sites More sharing options...
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