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Mother @#$@#$$#% rip off mechanics!


peepinmofo
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On a somewhat related topic, Chrysler sent out their Lease Turn-in Inspection Specialist to my work two days ago. Dude spent about 1/2 hour looking at the car without me there.

 

He had one issue when he was done. The spare tire is missing from underneath the car. :D I said if you knew me at all, you'd understand that I've never been under there to check if I even have a spare tire. :bash:

 

 

I'm not sure where the hell it went either. I've never had a flat in this car. The only place it has been for service (outside of oil changes) is the dealer and one time at Discount Tire for a tire rotation. Who the hell goes around stealing 'donut' tires from underneath cars. I think they're going to hit me for $150 for that :D

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On a somewhat related topic, Chrysler sent out their Lease Turn-in Inspection Specialist to my work two days ago. Dude spent about 1/2 hour looking at the car without me there.

 

 

Weird. I leased two cars before buying out my third one and never had anything like that. How did they know where it was?

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I thought of that too and may try it. Of course a copy of the report is being sent to my dealer so I just need to make sure that will work.

 

The dealer does not care what it looks like. You have to satisfy the lease company (DaimlerChrysler). On your inspection paperwork, it should explain your options for replacing a missing item or just getting billed for it.

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Weird. I leased two cars before buying out my third one and never had anything like that. How did they know where it was?

 

 

It was actually a scheduled inspection. Chrysler does that now. Gives you time to get the issues resolved prior to turning in the lease. Last time I leased, I just turned it into the dealer and they checked it.

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I have bumper to bumper on our new car with the Dealership..Funny thing I noticed is when you bring it in for any kind of minor servicing they always find 10 other things that need to be tweaked or tuned up that arent under warranty..They hope you will just let them do it out of convenience since its there already..

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My point is, my mechanics get daily bulletins from the manufacturer. (Maybe Joe down the street does too and I'm just ign'int.) And since they do all the work, they can't blame someone else if something gets screwed up, or something happens like a part is wearing prematurely.

 

Service bulletins aren't exactly secret. All data publishes them. Many times those urgent bulletins are nothing more then updated part numbers or revised techniques that really don't change anything. New part numbers would be updated in the parts catalog anyways if OEM parts are ordered. If they tried to order the old part, every dealer catalog will give the new number that superceeds the old number. Also from doing my own repairs, every quality after market part as been as good as if not better then OEM when available. Often the warranty period is also longer if not limited lifetime.

 

If the part wears prematurely and still is in the warranty period for the part but outside of the labor warranty period, most shops will still charge labor to replace it. Your shop may be different, but that is the standard around my parts.

 

I guess that if I kept my car long enough that the transmission goes or the like, then I might shop around for a deal. But I know my tech, his guys are specialists with the make of my car (which is somewhat exotic), and when I needed something done out of the ordinary (a clutch) the cost of replacement was compatible with a couple other places that I called for estimates (for negotiation purposes if necessary) . I get a call from my tech the following day asking if everything is fine. They'll shuttle me to and from work.

 

Maybe the service department at my dealership is out of the ordinary. At the moment, I wouldn't consider going anywhere else.

 

If you have an "exotic" vehicle then there could be benefits of going with the dealer. I'm referring to your standard typical vehicle that has the same technology that's been in pretty much every car for the last several decades.
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It was actually a scheduled inspection. Chrysler does that now. Gives you time to get the issues resolved prior to turning in the lease. Last time I leased, I just turned it into the dealer and they checked it.

 

That's what I did with my two. I'd never lease again unless I was totally stuck with no other options.

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Service bulletins aren't exactly secret. All data publishes them. Many times those urgent bulletins are nothing more then updated part numbers or revised techniques that really don't change anything. New part numbers would be updated in the parts catalog anyways if OEM parts are ordered. If they tried to order the old part, every dealer catalog will give the new number that superceeds the old number. Also from doing my own repairs, every quality after market part as been as good as if not better then OEM when available. Often the warranty period is also longer if not limited lifetime.

 

If the part wears prematurely and still is in the warranty period for the part but outside of the labor warranty period, most shops will still charge labor to replace it. Your shop may be different, but that is the standard around my parts.

 

If you have an "exotic" vehicle then there could be benefits of going with the dealer. I'm referring to your standard typical vehicle that has the same technology that's been in pretty much every car for the last several decades.

 

 

Are you Mr. Goodwrench?

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nope, that's the only Chevy dealer for quite a ways. I didn't buy my cars from them for that reason. I never deal with them except for crap like that.

 

 

 

You should be able to fill out a customer satisfaction survey. My local dealership calls me before it comes out in the mail and makes sure that I didn't have any problems. This way I can bring it up to them and not send it into Chevy. They like my business and I like theirs.

 

ETA: These surveys are apparently a big deal to a dealship that gives a Sega!. Yours may not give a Sega! and this could be all for nothing.

 

ETA2: Why is s h i t turned into sega?

Edited by Rebellab
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ETA: These surveys are apparently a big deal to a dealship that gives a Sega!. Yours may not give a Sega! and this could be all for nothing.

 

And the dealers claim that anything less than a "outstanding" or whatever is the perfect grade is considered a "failure" by the manufacturer, so "always fill in that slot".

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